FAQs

Can I travel solo?

Yes! Our adventure trips are perfect for solo travellers. You’ll be in a group of like-minded adventurers, so you’ll always have someone to share the experience with.

Can I share a room with another solo traveller?

Absolutely. If you’re travelling alone but would like to share a room, we can match you with another solo traveller of the same gender, provided someone else is available.

Types of Trips

Do you offer bespoke trips?

Yes, we can tailor adventures to your preferences. Whether you're looking for a private group tour or a unique adventure travel experience, get in touch, and we’ll craft something just for you.

What countries do you travel to?

We offer adventure travel experiences in a wide range of destinations, including Kyrgyzstan, Mongolia, Oman, Japan, Namibia, Little Tibet, Northern Spain, The Canary Islands, Ethiopia, Kenya, Uganda, Lapland, Malawi, Georgia & Armenia, Bhutan, Pakistan, Uzbekistan, Morocco, Slovenia, and Jordan. See the full list HERE.

Do you offer wildlife-focused trips?

Yes, some of our trips have a strong focus on wildlife, particularly in destinations like Uganda, Kenya, and Namibia. These trips provide the chance to see incredible wildlife in their natural habitats.

How many people will be in my group? 

We only operate with small groups (max 12). Should you wish to travel with just family and friends, we are experienced in creating wonderful customised adventures in our destination countries.

Before You Book

Why travel with YellowWood Adventures?

We specialise in curating unique, authentic experiences that connect you deeply with local cultures, awe-inspiring landscapes, and moments that stay with you for life. Our destinations are often places that are challenging to navigate solo, but our expert guides open the door to these hidden gems. With a focus on sustainability and community support, each adventure leaves not only cherished memories but also a positive impact. If you seek meaningful, immersive travel led by a dedicated team, YellowWood Adventures is ready to take you there.

How do I find the right adventure to suit me? 

We have a great choice of adventures ranging from outdoor activities and wildlife exploration to cultural trips and vibrant festivals. Each itinerary is graded to help you easily see the level of walking or trekking involved, making it simple to choose the adventure that best fits your pace and preferences. You can find these gradings on the Yellow map on each adventure’s page.

If you’d like a bit more guidance, feel free to book a call with our team. We’re here to chat through all the options and help you find the ideal adventure for you!

What fitness level do I need to join the trip? 

All of our trips involve a level of general activity so are designed for people who are in good health, enjoy the outdoors, and have a taste for adventure and some level of fitness. As will be clear from our destinations, the climate (and altitude) may be different to that which you are used to, so please take this into consideration when choosing the most suitable holiday.

To help you choose the right adventure for you, we have given each itinerary a grading that relates to the level of Walking / Trekking you will experience during the trip. This grading can be found on the Yellow map on the adventure page of the website.

Please read our Adventure Itinerary & Essential Information for more information and don't hesitate to contact us if you would like to chat through whether you have found a suitable adventure for you.

Do you arrange flights?

While we don’t book flights directly, we are happy to advise on the best routes and options for your destination. Our adventures typically start and end at the destination.

Are airport transfers included? 

Group transfers are included on the start and end of the tour dates. Once your booking is confirmed, we will send you a form requesting your flight and travel information so we can arrange your transfer for you. 

If you are travelling outside of the tour start and/or end dates and require an airport transfer then we will be more than happy to arrange this for you. 

When should I book my flights? 

Once you have booked your adventure with us, we will be in touch to confirm your booking, if your adventure is a confirmed departure we will advise you to go ahead and book your travel. If we are waiting for the minimum group size, we will advise you to hold off from booking any travel until we give you the go ahead and everything is set.  

What happens if my trip isn’t confirmed?

If we don’t meet the minimum number of participants for a trip, we will offer alternative dates, adventures, or a full refund. We aim to notify you 56 days before departure if the trip isn’t confirmed.

What happens if you don’t meet the minimum number of participants?

If a trip doesn’t reach its minimum required number of travellers, we may need to cancel the adventure. You’ll be offered the choice to transfer to another trip or receive a refund.

Can I book extra nights?

Yes, you can arrive early or extend your stay. We can assist with booking additional nights before or after your adventure trip.

Do you adhere to UK Government’s FCDO (Foreign, Commonwealth & Development Office) travel advice?

Yes, we always follow the FCDO guidelines to ensure your safety and well-being during your adventure. Many travel insurance policies will be affected by this guidance also. On the uncommon occasions that we travel through areas with FCDO travel warnings you will be notified in advance to make sure you have appropriate travel insurance. 

What do I do if I am concerned about the political stability/security of the country I’m travelling to?

If you're concerned about the political stability or security of your destination, know that we prioritise your safety at every step. We closely monitor FCDO (Foreign, Commonwealth & Development Office) guidelines, adjusting our plans as needed to ensure safe and enjoyable travel experiences.

We also work exclusively with vetted, reliable local suppliers who meet strict regulatory standards in each destination. Our partners are carefully selected to provide trusted local guides, skilled drivers, safe vehicles, and quality accommodations and dining options.

Additionally, as members of ABTOT, we offer full financial security for your booking, and they rigorously vet all international suppliers we partner with. This way, you can travel with peace of mind, knowing you’re in experienced and dependable hands.

If you have any concerns we are always here and you can contact us any time via email: [email protected]. 

I have more questions about an adventure… 

If you have more questions about an adventure, reaching us is easy! Just send us an email, or give us a call—we’re always here to help and happy to chat. Whether you're looking for more details or guidance on choosing the perfect trip, our team is just a quick message or call away. Schedule a call with us here.

Payments & Cancellations

What Happens Once I Book my trip?

Once you book your trip and pay the deposit, you’ll receive a welcome email confirming your booking. This email will let you know whether your trip is a confirmed or pending departure along with your packing list and essential information.

In the lead-up to your adventure, we’ll stay in touch, providing you with important details like downloadable itineraries and timings. Rest assured, we’re here to support you every step of the way as you prepare for your exciting adventure!

I just booked but haven’t got a confirmation email yet? 

Please hold tight, this can take up to 24 hours to come through while we process your booking. You will then receive a booking confirmation and welcome email. 

What happens if I need to cancel my trip?

Please review our cancellation policy here. If you need to cancel your adventure, we will do our best to offer a refund or credit, depending on how far in advance you cancel. Deposits are non-refundable but we will always help you to transfer these to another adventure with us. 

What happens if YellowWood needs to cancel the trip?

In the rare event we must cancel, we will provide the option to transfer to another adventure or issue a full refund.

Can I get a refund?

Refunds are available depending on the timing of your cancellation. Please review our cancellation policy here for full details. We strongly recommend travel insurance that includes trip cancellation.

Will my trip definitely go ahead?

Once we receive your booking, we’ll let you know if your trip is confirmed. If you'd like to check on availability before booking, we’re happy to provide that information as well. In cases where we don’t meet the minimum number of participants, we aim to inform you 56 days before departure. If we do need to cancel, we’ll offer you the choice to transfer to another adventure or receive a full refund.

Is my money protected? 

Yes, your money is protected! YellowWood Adventures is a proud member of ABTOT (The Association of Bonded Travel Organisers Trust), which provides you with financial security. 

What if I get ill or injured and can no longer travel? 

Sadly, if you do have to cancel due to illness or injury, we’ll do our best to offer a refund or credit toward a future adventure. While deposits are non-refundable, we’re happy to help transfer them to another trip whenever possible.

We recommend reviewing our cancellation policy here for full details. It’s also a good idea to contact your travel insurance provider to explore potential coverage for your circumstances.

Before You Travel

How do I book travel insurance? 

To ensure a safe and worry-free adventure, you’ll need to secure travel insurance that covers medical costs and other potential expenses. For peace of mind, we recommend arranging insurance as soon as your trip is booked if you’d like cancellation coverage from that point forward.

For travel insurance built just for you we highly recommend our partners at battleface insurance, to obtain a quote you can head to the link here.

Do I need a visa?

Visa requirements vary by destination. We recommend checking our website for the most up-to-date information specific to your trip and consulting with your local consulate or embassy well in advance of travel.

How do I know what to pack?

We provide a detailed packing list for each trip, tailored to the specific destination and adventure you’ll be embarking on. You’ll receive this information after booking.

Do I need a sleeping bag?

It depends on the trip. For some of our adventure holidays, you will need a sleeping bag. Full details are provided in your pre-departure information.

How do I request a specific room type during our trip? 

At the time of booking, we’ll send you a form to gather your details. On this form, there’s a section where you can request a specific room type. While we can’t always guarantee availability due to accommodation types, we’ll do our best to honor your request whenever possible.

Do I need cash?

Yes, we recommend carrying some local currency for tips, small purchases, or souvenirs during your adventure. ATMs may not always be available in remote areas.

Can you accommodate dietary requirements?

Yes, we strive to accommodate all dietary requirements on our adventures. At the time of booking, we’ll send you a form to gather your details including any dietary, allergies or medical requirements. 

What type of suitcase/bag should I bring? 

The most suitable bag type will vary depending on your adventure and location and the types of activity you will be doing. We provide a detailed packing list for each trip, tailored to the specific destination and adventure you’ll be embarking on. You’ll receive this information after booking.

During Your Adventure

What support do we get while we’re away?

You will have support from our local team throughout your adventure, and we also set up a WhatsApp group for real-time communication with your guide, the YellowWood team and fellow travellers.

Do you employ local guides?

We are passionate about supporting local communities, and we work with experienced local guides wherever possible to ensure you have an authentic and enriching experience.

Do you provide English-speaking guides?

Yes, all of our guides are fluent in English and knowledgeable about the local culture, landscape, and history of the region.

Do I need to tip?

Tipping is discretionary but greatly appreciated. We understand everyone has different budgets, so we leave it up to you to decide how much to tip local guides and staff. A useful way to calculate a tip can be to allocate a daily tip fee to your guide(s) such as $10 or $20, and then multiply the number of days your guide was with you in order to calculate a final sum but again of course it’s completely up to you. 

What happens if the weather’s bad?

Our trips are designed with adventure travel in mind, meaning we’re prepared for varied weather conditions. If the weather makes certain activities unsafe, we’ll adjust the itinerary while ensuring the adventure continues.

How do you promote sustainable travel?

We are passionate about sustainable adventure travel, aiming to support the local communities and ecosystems in the places we visit. By using local guides and services, we help contribute to the local economy and minimise our environmental footprint. Read more about our sustainability efforts here.

What happens if I get ill or injured whilst I’m travelling? 

If you become ill or injured during your adventure, your safety and well-being are our top priorities. Our team and trusted local partners are available to support you on the ground, and we’ll work to ensure you receive appropriate medical attention as quickly as possible.

We recommend that all travellers have comprehensive travel insurance, including coverage for medical expenses and repatriation. This ensures you’re fully protected and can access necessary care without the worry of unexpected costs. Your insurance provider can also guide you through any claims or reimbursement processes if needed.

For further information on health and travel safety, feel free to reach out to us or consult your travel insurance provider.